Q:1 - What areas do you deliver to?

Ans: We deliver across Melbourne Metro

Q:2 - Are your trucks temperature controlled?

Ans: Yes our trucks are all refrigerated vehicles

Q:3 - What is the cut off for next day delivery?

Ans: Generally it is 2pm, however we do not cover all areas everyday. To keep delivery costs down we have setup specific delivery days for each area

Q:4 - Can i apply for a trade account?

Ans: Yes we provide flexible trading terms, contact us to set it up.

Q:5 - How much do i need to spend for free delivery?

Ans: Our free delivery amount is $300 ex gst

Q:6 - Can i return stock?

Ans: We accept returns as long as it is within 7 days of delivery, is unopened and in good condition. Refrigerated items we are not permitted to return

Q:7 - How do i report if items are missing on my order?

Ans: If items are missing, we must be notified within 24 hours of deliver so we can conduct an investigation.

Q:8 - Will i receive a tax invoice?

Ans: Yes we provide tax invoices with the delivery Can i get bulk discounts? Certainly - on large quantities we always attempt to obtain a discount from our suppliers.

Q:9 - Can someone come out and see me?

Ans: Should you need more assistance with setting up and ordering we would be happy help with an onsite visit. Can an offer be tailored for me? Yes contact us with your needs, we will do our best to fulfill your needs.